April 8, 1997

 

To:     Ryan Adams, Canine Communications

 

From: Tara and Star

 

Dear Ryan:

 

This is just a quick note to thank you for turning my new Lab into a well-behaved and enjoyable member our family!

 

When I got Star from the Humane Society, she was an abuse case where she had been beaten and yelled at to the point where she was taken from the individual's home and put in the shelter.

 

Although she was sweet an dabvoiusly wanted a good home, she was no housebroken and did not respond to my attempts to direct her. In addition, she was confused, traumatized and afraid of everything. After three months of having her in and out of a training pen, constantly cleaning up after her and spending money on dog training books, I was at the end of my rope. I couldn't take her back to the shelter and live with myself, and couldn't live in my house.

 

After five sessions with you directing us to train her as well as the perfect housebreaking schedule you set up for us, Star has become the dog I had hoped and -- needle to say, she is much happier because she understands what is expected of her and acts accordingly. No I can leave her and my other dog together during the day, not in the training pen, and after almost two weeks, we have not had one problem. The speed with which you straightened her out was amazing.

 

We are still working on commands which take constant repetition like "com" and the door training,  but she is showing constant progress. She is more relaxed and is eating better, because she knows she is dong what is expected of her. I see her sensitivity and fear diminishing as well.

 

If you haven't already, you should leave brochures and the Boca Raton Humane Society on Boca Rio Rd. The director, Reik Jensen, is a friend of min and I know she will be impressed with Star when she sees her again.

 

Thanks again, Ryan! I highly recommend your services to anyone with a pet . .  Good luck in your new facility -- We'll be out to see you.

 

Sincerely,

 

Tara and Star